Look at your credit report
When you place a fraud alert with a credit reporting agency, you are entitled to a free credit report from that agency because you placed the alert. They should send you a letter that confirms your fraud alert and tells you how to get a free credit report.
You are also entitled to one free annual credit report per year from each of the three credit reporting agencies. This free report is different from the free credit report you were entitled to when you placed the fraud alert. You can get your free annual credit report by visiting www.annualcreditreport.com.
Once you have a copy of your credit report, look at it carefully. If you see any unfamiliar charges or accounts, contact the creditor and explain that you’ve been the victim of identity theft. Ask them to
- close the account that was opened in your name, and
- send you a letter that confirms that the account is closed and that you aren’t responsible for it.
Here is a sample letter to help you write to the company: https://www.identitytheft.gov/Sample-Letters/identity-theft-dispute-new-account. Include with your letter a copy of your identity theft report (the FTC complaint form and police report from Step 3 and Step 4).