Emergency Repairs: the landlord must begin to fix emergency repairs three (3) business days after s/he receives your written (or oral) request. Emergency repairs include: electrical, plumbing, and major appliance repairs (e.g. stove, water heater, refrigerator, etc.) or anything that is needed to keep your rental unit sanitary and habitable.
Ordinary Repairs: the landlord must begin to fix ordinary repairs twelve (12) business days after s/he receives your written request (oral request will not start the 12 day period). Ordinary repairs include a broken door, ripped window screen, cracked floor tiles, etc.
Health & Safety Repairs: the landlord must begin to fix health and safety repairs five (5) business days after s/he receives notice of the violation from a state or county agency.
NOTE:
Business days are non-holiday weekdays. Weekends and holidays are not included. Note that the 3- or 12- day period begins only after the landlord receives your notice.
